COPC a Quality Model applied in a Travel Agency, success story: The Paradigms of the PSIC GMD 5.0 Standard on PriceTravel Holding: COPC un Modelo de Calidad aplicado en una Agencia de Viajes, caso de éxito: Los Paradigmas de la Norma PSIC GMD 5.0 en PriceTravel Holding

 

Authors
Guerra Mondragón, Sandra
Format
Article
Status
publishedVersion
Description

Publication Year
2019
Language
spa
Topic
Precisión del Error
Critico
Satisfacción
Insatisfacción
WorkForce Managment
Tabla F
Precision critical error
Satisfaction
dissatisfaction
WorkForce Managment
Table F
Repository
Revista Kalpana
Get full text
https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/13
Rights
openAccess
License
https://creativecommons.org/licenses/by-nc-sa/4.0